Numatic International Ltd
This procedure will commence from January 1st 2011 and replaces all previous documents. Your cooperation will ensure that we can service your request as swiftly as possible and so minimize delays.
This procedure relates to Floorcare products only.
Please have the following information to hand when contacting our office to book a free demonstration:
1. Your account details and contact name.
2. The Machine required (i.e. TTB 345).
3. End user details and contact name.
4. Type of floor/surface to be cleaned.
5. Accessories needed.
This information will enable us to ensure our Demonstrator has the correct machine and accessories for your requirements.
All requests for Free Demonstrations to Cleaning-Shop on 01274 308671
Numatic has a technical team available that can assist you and your staff with day to day issues including machine selection and operation on 01460 269268.
We regret that we cannot leave machines on site, although time can be allocated at the Demonstration to ensure that all potential cleaning areas have been addressed. Our Demonstrators cannot discuss pricing.
Please note: Due to Health & Safety procedures, it is the policy of Numatic International Ltd not to carry chemicals in company vehicles. If you wish chemicals to be used, please ensure that a suitable product is supplied or made available on site.
If you require on site Training following a successful Demonstration, we can offer you the following service:
Training for up to 6 people with certification.......................£60 + VAT
This will be charged separately to you following Installation & Training. An order number will be required. Certificates will be sent out to you within 10 days of the training date.
To ensure that you obtain the maximum economical and cost effective usage from your Numatic International Floorcare products, it is vital that all staff using the equipment have been trained to a satisfactory level of competency. Correct usage of equipment in appropriate environment by trained personnel will undoubtedly produce superior results and customer satisfaction.
Numatic International ltd can provide a range of training up to NVQ and BICSc standard if necessary, and will be carried out by suitably qualified staff. Your attention is drawn however to the fact that it is the responsibility of the individuals to ensure that the training provided has been fully understood and is being implemented in an effective manner. More information concerning the above can be found within the following documents:
Provision and Use of Work Equipment Regulations 1998
Health & Safety at Work Act 1974